Privacy Policy

DEGEE operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). DEGEE is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

What Personal Information Do We Collect or Process?

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or aggregated so that it can no longer be used to identify you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

Contact Information

• Name

• Billing address

• Shipping address

• Postal address

• Phone number

• Email address

Financial Information

• Credit and debit card details

• Payment card information

• Financial account information

• Transaction details

• Payment method

• Payment confirmation and related payment details

Account Information

• Username

• Password

• Security questions

• Account preferences and settings

Transaction Information

• Products viewed, added to cart, wishlisted, purchased, returned, exchanged, or cancelled

• Purchase history and transaction records

Communications

• Information you provide when communicating with us, including customer support requests

Device Information

• Device type

• Browser information

• Network connection details

• IP address

• Unique identifiers

Usage Information

• Information about how and when you access, browse, and interact with the Services

Sources of Personal Information

We may collect personal information from the following sources:

Directly from You

We collect information when you create an account, access or use the Services, communicate with us, or otherwise provide personal information.

Automatically Through the Services

We collect information from your device when you visit our website, use our products or services, and through cookies and similar technologies.

From Service Providers

We may receive information from service providers that assist us in operating the Services or process personal information on our behalf.

From Partners and Other Third Parties

We may collect information from business partners, marketing partners, and other third parties.

How Do We Use Your Personal Information?

Depending on your interaction with us and the Services, we may use your personal information for the following purposes:

Providing, Customizing, and Improving the Services

We use your personal information to:

• Process payments

• Fulfill orders

• Maintain your account

• Store your preferences

• Arrange shipping

• Facilitate returns and exchanges

• Enable product reviews

• Personalize your shopping experience

• Recommend products based on your interests and purchase history

• Improve and optimize our Services

Marketing and Advertising

We may use your personal information to:

• Send promotional emails, SMS messages, or postal mail

• Display advertisements on our website and third-party websites

• Provide personalized advertising based on your previous purchases, cart activity, and interactions with the Services

Security and Fraud Prevention

We use personal information to:

• Authenticate your account

• Provide secure payment and shopping experiences

• Detect, investigate, and prevent fraudulent, illegal, malicious, or unauthorized activities

• Protect public safety and maintain the security of our Services

You are responsible for maintaining the confidentiality of your account credentials. We strongly recommend that you do not share your username, password, or other login information with anyone.

Communicating with You

We use your personal information to:

• Provide customer support

• Respond to inquiries

• Manage our relationship with you

Legal Compliance

We may use your personal information to:

• Comply with legal obligations

• Respond to lawful requests from authorities

• Investigate legal claims or disputes

• Enforce our policies and terms

• Protect our rights and the rights of our users

How Do We Share Personal Information?

We may disclose your personal information to third parties for legitimate business purposes, including:

• Service providers performing services on our behalf (such as IT management, payment processing, analytics, customer support, cloud storage, fulfillment, and shipping).

• Business and marketing partners who provide advertising and marketing services.

• Shopify and third-party advertising partners that help deliver personalized advertising based on your activity across multiple merchants and websites.

• Third parties when you request or authorize us to share information, including social media integrations and product delivery services.

• Our affiliates and corporate group companies.

• Parties involved in mergers, acquisitions, financing transactions, or bankruptcy proceedings.

• Law enforcement authorities, regulators, courts, or other parties where required by law.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information relating to your access and use of the Services to provide and improve the Services.

Information submitted through the Services may be transferred to Shopify and third parties located outside your country of residence. We also use certain enhanced Shopify features that rely on information collected from your interactions with our store, other merchants, and Shopify.

In such cases, Shopify may act as an independent data controller for certain processing activities and is responsible for responding to requests concerning your rights regarding such processing.

For more information about how Shopify uses your personal information, please refer to Shopify’s Consumer Privacy Policy.

Third-Party Websites and Links

The Services may contain links to websites or platforms operated by third parties. We are not responsible for the privacy, security, accuracy, or content of such third-party websites.

Information you choose to share publicly or through third-party social media platforms may be visible to other users without limitation. The inclusion of links does not imply endorsement unless expressly stated.

Children's Privacy

The Services are not intended for children. We do not knowingly collect personal information from individuals who have not reached the age of majority in their country of residence.

If you are a parent or legal guardian and believe that a child has provided us with personal information, please contact us to request deletion of such information.

To the best of our knowledge, we do not sell or share personal information of individuals under 16 years of age as defined under applicable law.

Data Security and Retention

While we implement reasonable safeguards to protect your information, no security system is completely secure. We cannot guarantee absolute security.

We recommend that you avoid transmitting sensitive information through unsecured communication channels.

We retain personal information only for as long as necessary to:

• Maintain your account

• Provide Services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements and policies

Your Rights and Choices

Depending on your location, you may have some or all of the following rights:

Right of Access

You may request access to the personal information we hold about you.

Right to Deletion

You may request deletion of your personal information.

Right to Rectification

You may request correction of inaccurate personal information.

Right to Data Portability

You may request a copy of your personal information and, where applicable, transfer it to another organization.

Marketing Preferences

You may opt out of marketing communications at any time using the unsubscribe link provided in our emails.

We may still send non-promotional communications regarding your account or orders.

Additional Rights for UK and EEA Residents

Right to Object and Restrict Processing

You may object to or request restriction of certain processing activities.

Withdrawal of Consent

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

Complaints

If you have concerns regarding our handling of your personal information, please contact us using the contact details below.

You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred to, stored, and processed in countries outside your country of residence.

Where required, we rely on approved transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent safeguards to ensure adequate protection of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, legal obligations, or regulatory developments.

Any updated version will be posted on this website with a revised “Last Updated” date.

Contact

If you have any questions regarding this Privacy Policy, our privacy practices, or if you wish to exercise any of your rights, please contact us:

DEGEE
Marktplatz 4a
4203 Altenberg bei Linz
Austria

Email: degeeoffice@gmail.com

For the purposes of applicable data protection laws, we are the data controller responsible for your personal information.